Our eight-week course has been designed for technical professionals who want to level up their people skills, especially for career advancement.
Each live 90-minute session on Zoom combines brief presentations, facilitated discussions, breakout rooms for real-time skill development in small groups. Content is augmented by topic-specific short videos highlighting each essential people skill and its relevance for 21st Century leaders.
Each week you will receive a handout for the course, and a homework assignment that include Self-Reflections, Assessments of your current people skill competency. The Sessions will be recorded and made available a few days after. The work is cumulative; each week builds on prior work and exercises.
Topics for the Eight Modules:
We have trained specialists successfully in all fields of endeavor: IT, Clinical, Financial, Scientific, Business, etc. etc. We ‘know’ so much more than previous generations could ever have imagined. And yet we struggle in organizations, communities, and countries that to bring about innovations and new initiatives to address the complex challenges we face.
Contemporary research from across the globe has found what truly transformational leaders have discovered throughout history.
People skills—the ability to relate effectively with others, engage constructively in conflict, implement change initiatives—are the ‘missing ingredient’ for highly skilled professionals, especially those seeking career advancement.
Even a giant global technology company, Google, evaluates all potential hires through the lens of people skills associated with emotional intelligence (EI). It’s not surprising as EI is recognized as foundational for fourteen essential leadership skills.
This course is evidence-based and uses experiential learning to bring the concepts to life. The work is cumulative; each session builds on prior work and real-time application throughout the eight weeks. I will begin every session with a brief Q&A to clarify prior content or issues that have arisen while completing homework assignments.
In our 1st Session together, I will present the eight-week Roadmap that you and your fellow participants will undertake individually and together during our eight weeks together. You will meet your fellow participants and learn of their desired outcomes. I will hold a brief Q&A section to give you the opportunity to answer any outstanding questions that you may have at this point. You will receive an individual code for the EQ Self-Appraisal® Self-Edition to create baseline data on “Where I am now”. You will complete the EQ Assessment as homework prior to the next session.
In our 2nd Session together, I will present the overall framework of emotional intelligence and the research results linking it to so many leadership skills. You will learn about ‘fixed- and growth- mindsets’ and learn how you can use self-directed neuroplasticity to modify how your mind processes information. You will learn how use your EQ Self-Appraisal results to focus on specific skill development. You will receive a Personal Leadership Journal to track your progress throughout the program, including milestones and personal reflections. Your homework is to add the insights you’ve received from your EQ Self-Appraisal into your journal.
In our 3rd Session together, I will explain why Active Listening, a special kind of listening, is a learned skill that all effective leaders have mastered. You will learn why active listening has become challenging in most work settings and you will learn how active listening is foundational for emotional intelligence. You will complete a self-assessment to evaluate your listening habits. You will practice active listening during a 1:1 conversation with another course colleague. Your homework assignment will allow you to practice what you’ve learned at work and in your personal environment. Use your Personal Leadership Journal to record three interactions when you used active listening.
In our 4th Session together, we will discuss your experience applying active listening, and why it is an essential component to providing impactful feedback. I will then take up the topic of timely impactful feedback and why it is needed to change behavior and obtain desired outcomes. You will discover how the brain’s innate response to perceived criticism makes giving feedback a challenge for most individuals. You will practice active listening again during a 1:1 conversation with another course colleague. For your homework assignment, you will receive an Impactful Feedback Template to apply what you’ve learned in at least one feedback session at work, real-time. Add the insights you’ve gained from applying what you’ve learned about giving feedback to your Personal Leadership Journal.
In our 5th Session together, we will discuss what you’ve learned about applying the four-part feedback framework at work. I will present a well-known personality style framework, and you will complete a quick self-assessment. We will explore how your innate personality style has benefited your career and how it may give you challenges when interacting with your professional colleagues and teams. You will share your insights with others in breakout rooms.
Your homework assignment is to evaluate the personality style of two of your most significant colleagues—your direct supervisor and an important teammate—to identify how miscommunication may occur due to different personality styles. Add the insights you’ve gained from applying what you’ve learned about giving feedback to your Personal Leadership Journal.
During Week 6, I will schedule an individual 1:1 30-minute coaching session to review your progress to date and explore where you may be stuck. We will find a time that is mutually agreeable for our respective time zones. I will record each session and provide you with a copy following the session. Be prepared to talk about insights from your Personal Leadership Journal, or areas where you want to commit greater focus.
During our 7th Session together, we will have a group check-in to reflect on the work to date and answer any questions that have arisen. I will present the concept of different communications and you will complete a self-diagnostic using a Communication Style Template to confirm your preferred communication style. We will explore how your newly acquired people skills an influence your communication style and how it impacts your effectiveness with your teams/colleagues/superiors.
During our 8th Session together, you will declare to your colleagues what people skills you’ve learned about yourself, and how you’ve integrated practical people skills into your approach to work. You will define areas of ongoing improvement to your people skills and leadership strategies. You will present a Concrete Action Plan for career advancement—getting the job you really want.
Once you have completed all the assessments and homework assignments, used your Personal Leadership Journal, and prepared your Concrete Action Plan, that you submit to me electronically, you will receive a Certificate of Completion from the Callaway Leadership Institute. You will also be put on a “preferred participant list’ to receive discounts for shorter, topic-specific online course we will be creating in 2023.
Imagine that this is the year that you:
Here’s your opportunity to do all of the above, by making a commitment to level up your career by strengthening your people skills and leadership strategies.
Internationally recognized leadership development expert Marguerite Callaway is offering a teaching intensive to a highly select group of students, those truly committed to enhancing their people skills. This new course combines decades of insight working closely with individual leaders and their teams in numerous contexts. Places are strictly limited and are available on a first-come, first-served basis – so book now to ensure you don’t miss out.
What you will learn: In this eight-week intensive I teach you the people skills that all current and aspiring leaders must master, as they assume more leadership responsibilities.
This includes:
START DATE: Saturday January 28, 2023
END DATE: Saturday, March 18, 2023
Time Zones:
